Angies Wig Shop Customer Service

Angies Wig Shop

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Angies Wig Shop customer service goal is simple: We are committed to providing our customers total satisfaction, Guaranteed. Contact us at: call 888-518-5666, email angiestwo@angies2wigshop.com or fax 8005077909.

To open a Wholesale account you must email or fax your business license to angiestwo@angies2wigshop.com. No wholesale orders will be accepted without a license on file.

Once your billed and your product specifications are confirmed your order will be shipped to the address you have provided. All orders will be shipped via USPS ( United Stated Parcel Service) and received within 6 - 10 business days. For custom orders please add production time to shipping time.

To mail any correspondence or payments to: 4203 Hwy 80 E # 127 Mesquite, TX 75150.

The currency we accept is US dollars.

The payment types we accept: Credit card, Money order, Western Union, Money Gram.

Credit card types:

Once billed your statement will reflect a charge from Angies wig shop.

Grant and Insurance Info
Applying for a Grant or Voucher to Cover your Full Cranial Prosthesis (full lace wigs):

The National Alopecia Areata Foundation (NAAF):

NAAF has established the Ascot Fund. This special pre-purchase program provides financial assistance toward the purchase of a hairpiece to individuals who have alopecia areata and are struggling financially. To find out if you qualify, please contact them below:

National Alopecia Areata Foundation
14 Mitchell Blvd.
San Rafael, CA 94903
or
PO Box 150760
San Rafael, CA 94915-0760
Phone: 415-472-3780
Fax: 415-472-5343
E-mail: info@naaf.org
Web site: www.naaf.org

American Cancer Society:

To inquire about services that may be available to you or to find out about Wig Banks in your area, contact the American Cancer Society at the toll free number below:

American Cancer Society
Call 1-800-227-2345

Full Cranial Prosthesis for Women Experiencing Hair Loss

Angies Wig Shop provides full cranial prosthesis (full lace wigs) for women suffering from long term or permanent hair loss due to a medical condition such as chemotherapy, alopecia, Trichotillomania, or other medical conditions.

Our natural hair prostheses are the latest development in hair replacement units. They are designed to meet the specific needs of any women suffering from hair loss. Our wigs are form-fitted to become part of you and designed to be styled as if it were your own hair. The wigs are made to look and feel natural - no one will know it is a wig. They are made with 100% Indian Remy Human Hair and can be parted anywhere throughout the unit and give you that natural scalp appearance.

Getting Your Health Insurance to Cover the Cost of Your Unit:

Note: We are a Medical or Health Provider. We DO process medical claims, and we do accept prescriptions.

When you lose your hair due to medical reasons such as chemotherapy, alopecia, Trichotillomania, or other medical conditions, when requesting a prescription from your physician, the full lace wig should then be referred to as a "full cranial prosthesis" which will then enable it to be covered under most medical insurance policies Most insurance companies will cover between 80-100% cost for your full cranial prosthesis. However, if you request coverage for a wig, chances are your claim will be denied. So please make sure you request a "full cranial prosthesis".

If you require a cranial prosthesis due to permanent hair loss or hair loss during chemotherapy or alopecia treatment, you may be eligible to receive full or partial coverage to purchase the full cranial prosthesis by your health insurance company. You must contact your insurance company directly to see what the procedure is to obtain full or particial coverage for the full cranial prosthesis.

Your hair prosthesis may also be a tax deductible medical expense.

Steps to Follow:

� Call Your Health Insurance Provider and check the coverage on your policy to see if it covers a "full cranial prosthesis" for medical hair loss.

� If it is covered, ask them to explain their procedure for obtaining payment for the full cranial prosthesis

� IMPORTANT: We DO NOT process insurance claims nor accept prescriptions

� Some insurance companies will require you to pay upfront and then be reimbursed, others will pay for your prosthesis upfront.

� Select the Wigs listed under Full Cranial Prosthesis to ensure that your invoice will read correctly.

� If your insurance company covers it upfront, you can select Telephone/Insurance Payment for your wig during checkout

� If your insurance company reimburses you for the prosthesis, then you can select a payment method during checkout.

� Complete any other insurance forms and be sure they are signed by your physician

� Request your physician to write a prescription for a "full cranial prosthesis" not a wig

� Ask your physician to also write a letter explaining hair loss and its effects and have him state that it is not simply for cosmetic reasons but for emotional well being as well

� Keep copies of all of your documentation and invoices for tax exempt purposes

� Follow the instructions that you were given by your health insurance provider to submit the prescription so that you can obtain payment.

The above steps are for your reference.

Filing Insurance Claims For Your Wig

Wig Reimbursed By Your Insurance Company & ICD-9 CPT Codes For A Cranial Prosthesis

If you or someone you love needs to wear a wig because of medical reasons the �wig� should be called a �cranial hair prosthesis� for insurance purposes. If a person requires a cranial prosthesis due to Medical related hair loss they may be eligible for reimbursement under their health insurance. Most insurance companies will cover from 80% to 100 % of a cranial prosthesis.

1. Most insurance policies cover �Prescribed Cranial Prosthesis� though does not cover wigs.

2. The Insurance C.P.T code most commonly used is CPT-ORN-1.

3. Get a letter and/or prescription from your doctor.

4. Make sure that the letter or prescription is for �Prescribed Cranial Prosthesis�

5. It should not say wig-if it does, have it redone, otherwise your claim will most likely be refused.

6. Have a receipt from the person performing the service (from whom you purchase the Cranial Prosthesis). Make sure it says �Prescribed Cranial Prosthesis.�

7. Have the person who performed the service signoff on your claim, i.e. the �Dr.s� portion of your claim form. Waiting for your claim to be processed � prepare yourself for having claim denied.

A.Know your rights as the insured party.

B.Obtain a copy of your FULL contract with your carrier (most of us only have a �Summary of Benefits� provided by the employer).

C.Read and know your contract.

1. Pay attention to the �exclusions� Wigs are excluded for cosmetics reasons.

2. Pay special attention to Prosthesis coverage. Most policies do not spell out exclusions under Prosthesis, and this is how you are likely to have your claim accepted. Submitting your appeal � (after denial of claim as not a covered benefit)

A.Write asking for a review by the Medical Review Board.

B.Attach copy of original claims.

C.In your letter, inform them of the difference between a wig and Prosthesis. (A wig is a fashion item and not a necessity. Prosthesis is a necessity comparable to plastic surgery for a burn victim).

D.Ask for a written reply. (Companies try to avoid putting anything in writing).

E.Address your letter to a supervisor in the Claim Department.

Sometimes doctors do this when the codes are not necessary and it is also used to save money for the patient or the insurance company

. No medical bill will exclude an ICD-9 that is necessary. If the procedure was performed, the ICD-9 code will be included.

Our consultation is designed to discuss your options. Together we will come to a solution that fits your need and lifestyle

Please feel free to share your thoughts on the website, all comments welcomed.

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